BRIAN'S WRITTEN ARTICLES
How Well Do You Really Know Your Competition?
Be able to effectively communicate the differences between your competition and you to make it easier for customers and prospects to make decisions.
Four Essential Tenets for Great Customer Service
When implemented well, these business beliefs will foster great customer relationships.
So You Can Talk, But Listening Is Key for Sales
Being inquisitive, listening more than talking, and focusing on your prospect's or customer's results will help you immensely.